Frequently Asked Questions
Frequently Asked Questions
A TransferMaster bed is an adjustable, hospital‑style bed designed for comfort, independence, and everyday living. Unlike medical‑looking beds, ours are built to blend seamlessly into your home while making it easier to get in and out of bed, adjust your position, and rest comfortably — whether you’re recovering from surgery, living with a health condition, or simply want the convenience of an adjustable bed.
While traditional hospital beds are built for clinical settings, TransferMaster beds are designed with you and your home in mind. We combine hospital‑grade performance with residential sizes, elegant design options, and features that support independence — so you get the help you need without sacrificing comfort or style.
Absolutely. Every bed is equipped with an intuitive handheld remote and smooth, whisper‑quiet motors, making adjustments effortless. All functions are designed for ease of use so you can stay in control without hassle.
Yes. You can personalize your bed with different mattress types, safety rails, headboard and footboard styles, and a range of accessories to fit your exact comfort and mobility needs. Our team can help you choose the right configuration for your lifestyle.
Definitely. Our beds are designed for those who want to live safely and comfortably at home for as long as possible. With easy adjustability, optional support rails, and sizes that fit beautifully into any bedroom, you’ll have the comfort and confidence to enjoy everyday life on your terms.
Yes! Many people are surprised to learn that our adjustable hospital‑style beds are available in twin, full, queen, and even king sizes. You can choose the size that works best for your space — whether you’re outfitting a guest room, sharing with a partner, or creating a more home‑like environment for yourself.
Yes. First raise your bed’s head section all the way up, then lower your bed’s foot section flat. You should be able to easily slide your legs to the floor while still having the support of your Transfer Master bed.
In most cases, insurance does not cover hi-low adjustable beds. We recommend working with your local DME provider if you believe that you have valid insurance coverage. Transfer Master does not submit claims to Medicare, Medicaid, or private insurances and we do not work with any state Medicaid programs.
Many of our adjustable hospital beds are approximately the same dimensions as the most common bed sizes, so there is usually no need for specialty size sheets on a Transfer Master bed. In the event you have purchased an 84″ Long Bed, we can supply you with a name and number of a company that specializes in custom size bedding.
Yes. We suggest rotating the mattress from head to foot on your Transfer Master bed in order to extend the life of the mattress and to insure that it wears uniformly. We recommend that you rotate the mattress on your Transfer Master bed four times a year – Spring, Summer, Fall & Winter but for better results rotate monthly.
Yes. Lower the head, back, and leg section in the down position on your Transfer Master adjustable hospital bed when not in use. We recommend applying Silicone Spray in the pivot points of your bed every 4-6 months.
No. The Transfer Master electric adjustable beds use standard, grounded, household outlets and require very little electricity. We strongly suggest that you do not plug your electric bed into an extension cord.
Yes. Transfer Master does ship its products, including all beds, to authorized dealers in Canada.
Please contact the location where you purchased your Transfer Master bed. If you purchased your bed directly from Transfer Master, you can contact us by clicking here.
We have multiple dealers, nationwide, with the list constantly growing! Call 678-291-3190 today to find the dealer closest to you!